Support

Service and support for Ace are top DMAC priorities. DMAC has been serving the data capture industry since 1989 with top customer ratings for service and support. The same support policies and procedures that have made Unibase by DMAC the leading solution in the data capture industry will be provided to Ace customers.

DMAC Customer Support Endorsements

“I recently contacted DMAC for some technical assistance . . . I was put in touch with Noreen . . .  I truly wish that there were more people like Noreen in positions that have to deal with customers.  Noreen was more than helpful, extremely friendly and handled my concerns with an attentiveness and genuine concern that was uplifting considering today’s cold “Non Customer Service” oriented society.  Noreen is certainly an asset to DMAC!”

Kevin J. Barnes
Office Manager
Charlotte Data Entry Center, Inc.

“Over the past five years, I have spent many thousands of dollars with many different vendors building up my business.  There is not one vendor who can even come close to the superior service you provided during installation.”

Michael Fred
President
American Caging, Inc.

 “You guys are great!!   Your support and follow-through have been terrific.  Please accept our thanks for all of your customer-oriented support.”

Gary Kilvinger
Firstar Bank
 

“DMAC’s down-to-earth approach and personal attention, coupled with the versatility of the Unibase software, led to HDS choosing Unibase for its new facility.  Installation, training and initial format programming all went precisely as promised, allowing HDS to meet all of its startup and production targets.”

Edmund Hevener
Highland Data Services

TOP